Route cannot cover orders shipped to countries imposed with U.S. sanctions. In these instances, the Route Shipping Protection premium can be refunded upon request.

Route cannot cover orders shipped to countries imposed with U.S. sanctions. In these instances, the Route Shipping Protection premium can be refunded upon request.

Route Protect is the premier package protection and insurance solution for ecommerce merchants against loss, theft, and damage.

You can monitor your order’s shipping status any time using Route’s web tracking page, which includes your order’s tracking status, its estimated delivery date, and in some cases, …

What are Route's claim policies? We cover lawful goods, excepting those commodities noted in our policy summary, while in transit, against loss, damage and theft, subject to exclusions in …

If it does, Route automatically initiates whichever resolution you selected during the claims filing process—a replacement order, refund, store credit, etc.—using our proprietary Automatic …

Transform dead-end traffic into new sales. Generic tracking pages kill post-purchase engagement. With Route, customers track 11+ orders per month and check their package status 8-10 times. …

You can return to this page at any time by going to claims.route.com (directly or via your claim confirmation email) to check for updates. We will also send status updates via email when …

Sep 9, 2025 · Further, Merchant agrees to participate in a Route case study and provide a testimonial about Merchant’s use of the Services which may be used on Route’s website and …

Route Shipping Protection covers orders that are lost, stolen, or damaged in transit, and makes it easy to resolve the issue in a few quick steps. Returns are for circumstances when your item …