Danielle J. Cuomo, MBA, is an award-winning entrepreneur + founder of Virtual Assist USA, a leading provider of Virtual Assistant services. In order to stay ahead, businesses often need to adopt new ...

Danielle J. Cuomo, MBA, is an award-winning entrepreneur + founder of Virtual Assist USA, a leading provider of Virtual Assistant services. In the ever-evolving landscape of virtual assistance, I ...

Last year Minnesota launched a groundbreaking new tool for government, an AI-powered virtual assistant that could translate driver and vehicle processes into four different languages. Now, there’s new ...

Virtual assistants can elevate the customer experience. Here’s a primer on the different virtual assistant types and how they can best assist your customers. Customers today expect more from the ...

Smart speakers and digital assistants are transforming our lives in subtle, useful ways With all the artificial intelligence ...

Virtual assistants are hired by companies or individuals for admin or business development tasks. Three virtual assistants share how they marketed their services to clients they wanted. They told ...

There’s no definitive choice when deciding between chatbots and virtual assistants for your customer service strategy. The best option depends on your specific needs. Both chatbots and virtual ...

As virtual assistants become central to banking, financial institutions of all sizes must embrace and leverage this transformation to redefine the customer experience, writes Susan Foulds. In the ever ...