"Went online to get a quick deal on a microwave, saw what I wanted! Deo(Dave) was available, although it was not his dpt, I requested his assistance and he didn't Blow me off! It was on front of my face& I was Kinda embarrassed. He checked me out, placed my purchase on a cart! SO pleasant&helpful. Never have I had an experience such as this! Also, Nice Smile! made my day! Thanks again"
Best Buy
2
102
1375 Polaris Pkwy, Columbus
CLOSE · 10:00 - 22:00 · +1 614-430-0789
"Placed an order on september the first to be delivered on the seventh between 13:45 and 16:45 for a fifty five inch tv and a soundbar, The time came and went with no call and no show. Driver finally calls at eight fifteen, says they're picking up the soundbar at the at the store. I told them at that point we need to reschedule. I called and talked to customer service, and they said, I would have to call on Sunday. So I did, then they told me, I'd have to wait 24 to 48 hours for them to process it. Here it is monday at twelve noon and still have not received a call back to schedule the new delivery and they've got my money. That has got to be the dumbest ass procedure, i've ever heard about you never make customer wait. And when you screw up that customer should get top priority to get it fixed. I wouldn't trust best lie if they were in church praying. Unfortunately yelp will not allow up me to give them zero stars when they truly deserve negative numbers."
Best Buy
2.5
72
1632 Stringtown Rd, Grove City
CLOSE · 10:00 - 22:00 · +1 614-277-2746
"Best Buy has the absolute worst customer I have ever encountered. The mere fact that you cannot call the store where you purchased your item, is outrageous. We purchased what was recommended, and it doesn't work. Can we call and speak with ANYONE state side, nope. Worst, buyer beware!!!"
Apple Polaris Fashion Place
3
110
1500 Polaris Pkwy, Columbus
CLOSE · 09:00 - 21:00 · +1 614-987-1430
"So I had to get my phone repaired. The store ordered the part and I went up to get it. I assumed it would take what, 10 mins? No, they told me it would be 2 hours. Due to a medical device tethered thru my phone, this made me nervous AF. Well lucky for me they had this amazing employee named Chris, he calmed me down and explained the process step by step. I waited in the store and read a book, and fully aware of my anxiety, Chris pushed the repair through and I actually got it back a little sooner than what was quoted. I cannot recommend this store and that specific employee enough."
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